We know that sending or handing over your photographs can feel like a big step. That’s why we make the process as simple, clear, and safe as possible from the very beginning.

1. Get in touch

Tell us a little about your collection—whether it’s a shoebox of prints, old albums, slides, or a mix of everything.

We’ll help you understand the best way to approach it.

2. Receive a clear, personal quote

We’ll recommend the most suitable option and provide a clear, no-obligation quote based on your collection. There’s no upfront payment required to get started.

3. Arrange collection or safe sending

Once you’re happy to proceed, we’ll help you choose the safest way to get your photographs to us. We’ll guide you through every step so you never feel unsure about what to do.

You can either:

• Arrange a local collection (where available)

• Send your collection securely by post, using simple packing guidance we provide

• Or discuss a tailored arrangement if your collection is large or delicate

4. Careful digitisation begins

Your photographs are then carefully scanned and processed using professional equipment, with attention given to every individual image. We treat every collection as something personal and irreplaceable—because it is.

5. Receive your digital memories and originals returned

Once complete, you’ll receive your digitised collection in a format that works for you, along with your original photographs safely returned. Payment is arranged once your project is confirmed and underway, depending on the option we’ve agreed together.